I've opened 4 boxes of this stuff and been shorted a hit twice. The first time I let it slide because I got 2 boxes that day and the second contained a DeSean Jackson Quad Auto with 2 prime 3 color patches, a shoe, and football #/25. But, I bought a bought a box today that had no saving grace. The 3 hits were:

Kevin Robinson Base RC auto
Jerome Simpson Freshman Fabric Blue Parallel
Ray Rice FOTG #/250

I'm planning on contacting Donruss about it. Can anyone thats done so before give me some insight on how it works? I'd appreciate it.

It's kinda a pain, but they'll send you something. You have to register with their website, then you have to send in a copy of the receipt, top of the box and a list of all the inserts in the box. Then you wait a long time and eventually you will get your Deion Branch GU card that you have always dreamed of. Don't expect anything big, it's hardly worth the time.

I had it happen on a box last year. The hits were: 1. Darrell Revis Auto, Olsen Freshman Fabric and a Gonzo Freshman Fabric. I waited 6 weeks to get my Figurs Freshman Fabric. Cause you know, boxes usually have 3 Freshman Fabric cards.

Good luck.