Panini Redemption

**lopezhm** · 01-04-2013, 11:02 PM

So I got one of my pending 63 Panini Redemptions only to find that it was not the correct card. I got a 2010-2011 Panini Season Update Rookie Duals John Wall Evan Turner Auto /10 vice what I should have received a 2010-2011 Panini Elite Black Box Rookie Duals John Wall Landry Fields Auto /10.

My complaint is that in what world is Elite black box even comparable to Season Update, yes they are the same /10 but I believe that they should replace premium cards with premium cards...

Thoughts on this matter would greatly be appreciated.

Thanks

Harry

**cavsfan** · 01-05-2013, 05:33 PM

Did they just send the wrong card or did you ask for a replacement? I have done that and got brunt a few times. They just will tell you that they gave you a comparable replacement for the card you had. At least you still got a wall /10. I got a replacement for I think it was a cousins auto and got some no name guy in return. I called to complain and thats what they told me was they gave me a replacement that they had and was comparable to the cousins. Witch was bs bc the ard they sent me had a value of $20 and the cousins was $40.

**lopezhm** · 01-05-2013, 05:47 PM

I did not ask for a replacement, is that something they automatically do? I wrote them to see if it was a mistake and still have not been answered.

**cavsfan** · 01-05-2013, 05:54 PM

Originally Posted by lopezhm

I did not ask for a replacement, is that something they automatically do? I wrote them to see if it was a mistake and still have not been answered.

Not really sure on that I know that when you enter the redemption that they ask 4 or 8 months than they will send a replacement Im not sure if its done automatic or if you have to verbally agree to it? I asked for mine.

**lopezhm** · 01-05-2013, 06:58 PM

If I remember correctly I think I left it at the default 4, hope this is not the case cuz I have a lot of other redemptions. I think they should replace the cards from the same product not an entirely different one especially a lesser.one...

**cavsfan** · 01-05-2013, 07:25 PM

Originally Posted by lopezhm

If I remember correctly I think I left it at the default 4, hope this is not the case cuz I have a lot of other redemptions. I think they should replace the cards from the same product not an entirely different one especially a lesser.one...

I totally agree with you I think they should replace it with if in you case some other product thats comparable to black box not a low end product. I would call and not rely on the email they are known for not writing back.

**lopezhm** · 01-05-2013, 07:29 PM

I will call then was not aware of the slow email responses, thanks for he tip.

**bdoody42** · 01-06-2013, 08:37 AM

Hey man. I think you actually am have received a more valuable card. It is from a lower end product but that Wall/Turner will turn out to be a much better card than Wall /Fields. Especially since Fields isn't in NYC anymore.