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01-05-2013, 12:02 AM #1
Panini Redemption
So I got one of my pending 63 Panini Redemptions only to find that it was not the correct card. I got a 2010-2011 Panini Season Update Rookie Duals John Wall Evan Turner Auto /10 vice what I should have received a 2010-2011 Panini Elite Black Box Rookie Duals John Wall Landry Fields Auto /10.
My complaint is that in what world is Elite black box even comparable to Season Update, yes they are the same /10 but I believe that they should replace premium cards with premium cards...
Thoughts on this matter would greatly be appreciated.
Thanks
Harry
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01-05-2013, 06:33 PM #2
Did they just send the wrong card or did you ask for a replacement? I have done that and got brunt a few times. They just will tell you that they gave you a comparable replacement for the card you had. At least you still got a wall /10. I got a replacement for I think it was a cousins auto and got some no name guy in return. I called to complain and thats what they told me was they gave me a replacement that they had and was comparable to the cousins. Witch was bs bc the ard they sent me had a value of $20 and the cousins was $40.
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01-05-2013, 06:47 PM #3
I did not ask for a replacement, is that something they automatically do? I wrote them to see if it was a mistake and still have not been answered.
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01-05-2013, 06:54 PM #4
Not really sure on that I know that when you enter the redemption that they ask 4 or 8 months than they will send a replacement Im not sure if its done automatic or if you have to verbally agree to it? I asked for mine.
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01-05-2013, 07:58 PM #5
If I remember correctly I think I left it at the default 4, hope this is not the case cuz I have a lot of other redemptions. I think they should replace the cards from the same product not an entirely different one especially a lesser.one...
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01-05-2013, 08:25 PM #6
I totally agree with you I think they should replace it with if in you case some other product thats comparable to black box not a low end product. I would call and not rely on the email they are known for not writing back.
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01-05-2013, 08:29 PM #7
I will call then was not aware of the slow email responses, thanks for he tip.
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01-06-2013, 09:37 AM #8
Hey man. I think you actually am have received a more valuable card. It is from a lower end product but that Wall/Turner will turn out to be a much better card than Wall /Fields. Especially since Fields isn't in NYC anymore.
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01-07-2013, 08:16 PM #9
Did you get a chance to call? I am curious as to the rule on this if they automatically ship it or do you have to approve it.
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