Unhappy with redemption card received, why Panini why!?!?!?!

[FuriousD82]

The ones I've seen on eBay do not look like this. Here is one for example.
http://www.ebay.ca/itm/11-12-Panini-Elite-Passing-The-Torch-17-MARK-SCHEIFELE-DALE-HAWERCHUK-100-/321061727193?pt=US_Hockey_Trading_Cards&hash=item4 ac0c52bd9&_uhb=1#ht_808wt_716

The Hawechuk side on this one has some lifting it appears.

[Estovia]

Panini needs to figure out what they're doing. I know they like their foil, but they have SO MANY cards coming damaged out of factory-sealed packs that it's kind of absurd. And now they've let a REDEMPTION get packed that looks like that?

I'm sorry, if these cards are supposedly being returned to Panini from the players damaged like this, it's still on Panini quality control to not release something that looks like that.

[TheIronHorse4]

Yea, I'm usually not SUPER picky with damage like that, however that is pretty bad. As others have said open a case and see what they can do about fixing it.

[golfermatt91]

Just call and explain the damage and that you are upset. Every time I call and have a problem they solve the problem before the end of the phone call. Hopefully you will have similar luck.

[13stepper]

Just call and explain the damage and that you are upset. Every time I call and have a problem they solve the problem before the end of the phone call. Hopefully you will have similar luck.

I called today and had a horrible experience, the rep working did nothing to alleviate my frustration but only added to it. I was so nice, respectful and courteous and it got me no where. Pretty much it was left with "they cannot guarantee I will get the same card back." I'm not willing to take that gamble, this card contains 2 of my favorite players and is also part of my PC. If worse comes to worse then I guess I will have to keep this card and let bygones be bygones.

As I think about this more and more I realize how stupid this situation is. There is no excuse that this thread should even exist.

is Vegaspuck still active on this site?

I left a message for the manager but did not get a call back today, let's see what happens tomorrow.

[lasershow15]

panini took care of me when I got damaged cards, extensively can't say the same for topps

[Primehockeyfan]

Junkini making hockey card fans unhappy since the roll out

[vegaspuck]

I PM'd you the contact info for a few CS reps. I'm sure they'll do their best to assist your situation.

[13stepper]

I PM'd you the contact info for a few CS reps. I'm sure they'll do their best to assist your situation.

I received the PM and thank you very much for helping me. I'll update you with the resolution.

[13stepper]

Good news, the manager called me back today. He promised I would receive the same card back! I am now happy. I will update this thread when the situation is completely resolved.