Unhappy with redemption card received, why Panini why!?!?!?!

[13stepper]

Hey guys,

I finally received my Elite Scheifele\Hawerchuk Passing The Torch Dual Auto. I was very happy until I looked a little more closer at the card. The foil on the top, the Scheifele side, is lifting and is quite noticeable. I'm so unhappy. I've been so excited to receive this redemption and Panini sends me a card in very poor condition. Here's a scan:



Am I being to picky? The issue looks much worse in person, scanner doesn't capture it very well. Is it asking to much that Panini quickly inspect the cards before shipping them as a redemption?

Let me know if I should open a case.

[centrehice]

That is pretty messy. I'd raise hell.

[mess0312]

I would open a case......what is the worst that can happen? I have not had great experiences with Panini Customer Service, but some people have been well taken care of.......what do you have to lose?

[Wickabee]

That is pretty messy. I'd raise hell.

Seconded

[RGM81]

And thirded.

With some foil technologies there are cases known to be prone to chipping and such, but that looks ugly coming right out of the shop like that.

[GHCHambone]

The issue looks much worse in person, scanner doesn't capture it very well.

Let me know if I should open a case.

Even on the scan it looks bad to me. I would be upset.

[13stepper]

Thanks for the support everyone, I wanted some opinions to make sure my usual high standards weren't off base with this. A case has been opened.

[jester240]

Have you seen any others of this card? They may have all come back to Panini damaged from the players.

[13stepper]

Have you seen any others of this card? They may have all come back to Panini damaged from the players.

The ones I've seen on eBay do not look like this. Here is one for example.
http://www.ebay.ca/itm/11-12-Panini-...1#ht_808wt_716

[FuriousD82]

And thirded.

With some foil technologies there are cases known to be prone to chipping and such, but that looks ugly coming right out of the shop like that.

I had a Cleary/Clowe duo from this set and there was some lifting of the foil as well, so this set, with double sided foil, may be extra prone. I would open the case and let them know about the condition. They might be able to send something extra. Or, if they have more and it is a PC item, replace the card completely.