E-mail contact for Panini

[avs9601]

I need an email contact for Panini, the old one I had doesn't get any response, I have a few redemption waiting, I'm a bit tired... and their site, none of the contact link are working, only getting contact form that not working...

I know they will surely not care about hockey costumer but...

[scottkoz20]

i was told last time I actually talked to someone that this was not done

https://o.twimg.com/2/proxy.jpg?t=HB...5URcbKLbb3zUbY

[avs9601]

seriously ? wow... they just don't care

[scottkoz20]

i called on a Friday, near quitting time and the guy clearly was in weekend mode.


but I Tweeted this to them

Hey #PANINI please ensure your reps are not lying to customers when they call for redemption updates. #primeties

https://t.co/2SqxIqRY0U

— Scott Kozlowski (@scottkoz20) October 16, 2014

Hey #PANINI please ensure your reps are not lying to customers when they call for redemption updates. #primeties

[mooneyes]

Hmmm, I hope they honor them, have a Crosby au redemption, site says 4 months, how long have you been waiting?

[scottkoz20]

around 4 months... I want the Prime Ties... they have it

but I have 37 other redemptions, some I want, some... well, I can live without

[avs9601]

It's a shame seriously....

[andrewconnors9]

I only have one that I put in like 4-5 months ago, Certified 12-13 Morgan Reilly redemption RC /99... its not even an auto just a card.

I know Rich pulled the Trouba at the same time, and he got his back within a couple weeks

[andrewconnors9]

Nope, im wrong, was actually July 25th I redeemed it. Bit of a joke for a base rc

[sedinfan]

Not sure if it'll work for everyone, but after 6 months of being ignored I cc'ed Panini's CEO on my email thread with them and lo and behold I pretty quickly got some traction... not sure we're allowed to give out email addresses or anything, but let's just say it's not too hard to figure out their email addys are first initial and last name at paniniamerica.net and Mr. Google will tell you the CEO's name :) Maybe if more folks reach out to the CEO to let him know just how frustrating the redemption / customer service process is, they might take some action?