I got it back again last week after the 3rd time sending it. Its still not fixed..its actually worse. And this time they sent it back with several scratches on the front of it and there was a DVD in it..no idea why there would be a DVD in it, especially one I dont even have..but I got a free DVD. haha

Mom called them again and they said to send it back and that it wasnt getting fixed because it wasnt doing it when they had it there. Kind of weird considering it does it to me ALL the time. Next week we're gonna take it up to the computer place here and see if they can fix it.

Ashley