View Full Version : DAcardworld is ridiculous any suggestions?

05-21-2012, 12:23 PM
Girlfriend is in school in toronto bought me some cards from dave and adam cardworld on friday 2 weeks ago get an email the next day at 3pm saying they need id and this and that so we call get no...

05-21-2012, 03:44 PM
You'd imagine that one of the most popular online card retailers would have at least some common courtesy when it comes to customer service. Sorry to hear about that experience - hopefully they take care of you.

05-22-2012, 09:55 AM
Man, how weird. I've been dealing with D&A online for about a decade, and it's all been good. Hope they do right by you! Let us know how it turns out.

05-22-2012, 10:38 AM
yea i thought it was weird because my first transaction was so smooth and they were so helpful but basically this is what happened.

shortly after posting this i received an email that my order would be shipped at the end of the day. that was it no apology no follow up call. no nothing after leaving them a message. i feel like calling back my cards arrived today but the more i think about it the more po'd i get because i feel like they are avoiding contact. I know everyone says they have patience or it is hard to get mad but seriously i hardly ever get upset about anything and this whole situation has just made me so angry i do not want to order from them again unless they do something about it.

05-23-2012, 08:43 AM
File a report with the bbb

05-23-2012, 01:01 PM
Howdy, i live near them here in WNY, but havent done biz in over 15 years with them, nuff said :suspicious:

05-23-2012, 04:15 PM
Looks like it's time to switch to Blowout, lol.

05-24-2012, 09:41 PM
This sounds odd coming from DACW...
Since Toronto, could it be something to do with Canadian post, or a worry about different address's due your girlfriend buying( 1 in USA & other in Canada)?

I'm sure they'll treat you right, unless this has been an issue/problem unfolding slowly.

05-24-2012, 10:07 PM
ya i still have yet to be able to get anyone on the phone i swear they know my number and just do not pick up because when i emailed about not being able to get anyone and to please have someone call me and i left the same voicemail . they emailed me back within ten minutes all they said was "your order will be shipped today" after i had explained in the email and voicemail that i could not reach anyone during their hours even though they said they would call me back in 20 mins twice to solve the issue and once said for me to call back in 30 minutes and no one ever called or answered