Panini redemption rant!!

[ziadefan]

i too called panini about a redemption i had for a chris mason scratching the surface. apparently it has been more than 4 months and he has not signed yet. i asked for a replacement card....

Please let me know what happens with this, since I've requested a replacement for this exact card.

[England]

I have one from Certified that is 10 months old. I will have to follow up to see whats happening. I forgot about it until I saw this thread.

[England]

I just went on to check it and still no progress.

I checked the checklist to see who the card was for and it is no longer listed on the checklist. Does this mean the card is cut and I will get a comparable?

[qwas]

Well I requested a replacement on 9/21/11, it is now10/23/11. I was told I would receive an email right away and a replacement would be sent out. So far I have received neither. As much as I have liked Panini products I will not be purchasing boxes or singles anymore from them. Customer service is and should be number one when it comes to running a successful business and Panini gets an F- .

[koivu11]

Panini is terrible, right from 80% of their products to 100% customer service. Upperdeck and ITG have to be smiling right now.

[cardsfigsandmore]

I'm trying to figure this one out but it's getting me more and more fired up every time I think about it. I'm sitting here waiting for redemption on Eberle's Zenith and Luxury Suite RC's yet Dominion which was released way after those two products has hard signed Eberle RC's in pack...........maybe it's just me but why would they release new product with nice on card auto's before they take care of the redemptions from the same player??

I also redeemed a certified taylor hall rookie red on may 18th 2011 and still nothing but I see these cards everywhere on ebay and for trade.Everytime I try calling them it`s they are having a meeting or a conference or they are closed or in the process of moving yadda yadda yadda.I will never redeem a card again it`s ridiculous and a waste of time especially from Panini!!!

[MatsSundin13Rocks]

I also redeemed a certified taylor hall rookie red on may 18th 2011 and still nothing but I see these cards everywhere on ebay and for trade.Everytime I try calling them it`s they are having a meeting or a conference or they are closed or in the process of moving yadda yadda yadda.I will never redeem a card again it`s ridiculous and a waste of time especially from Panini!!!

LMAO! I just called them today and they are in a corporate meeting so NO CS available to answer my question!

[CoolHandLuke]

I had a Pinacle pencraft from Crosby and was shipped last week. Should receive it soon and I have a tracking ID.

[CoolHandLuke]

LMAO! I just called them today and they are in a corporate meeting so NO CS available to answer my question!

Here why they were in meeting:

The Panini America team returns from the corporate homeland of Modena, Italy, on Monday. And when we arrive back in the office on Tuesday, you can bet we’ll have tons of images and updates from our quality time spent in Modena, Venice and Milan...


https://www.sportscardforum.com/showthread.php?t=1508546

[jonpop]

Oh the hockey hotbed of the world, Venice and Milan.