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Thread: damaged gridiron gear. help!

     
  1. #1

    Exclamation damaged gridiron gear. help!

    i opend a box of gridiron gear today and my 2 best cards were damaged. i got a ladiniam tomlinson performers jersey 94/150 and the jersey looks off centered or cut short and you can see the back of the card were the jersey is supposed to cover. then i pull a tatum bell performers prime patch 3/13! and i was pissed it was 1 color but then i was more pissed to look at the bottom of the card and the film that covers the card was pulled back and looks terrible! what should i do? i emailed them and im waiting for them to responed. what do you all think they will do for me if anything?

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  3. #2
    Yea I think that if you tell them they'll give you some kind of settlement.

  4. #3
    You may get better results calling. They still may respond either way though. I suppose they maybe able to remake the card per the faq they have listed.

    http://donruss.com/faq.cfm

  5. #4
    I`ve heard people getting damaged cards replaced. Even with the same serial #`s.

  6. #5
    oh so you think i will have to send these cards back and they would fix the card and send them back? i dont think i would be happy with that. i would think i should get more for haveing to wait on them to fix cards that should have never been damaged. am i right or wrong there?

  7. #6
    Quote Originally Posted by payneo59
    oh so you think i will have to send these cards back and they would fix the card and send them back? i dont think i would be happy with that. i would think i should get more for haveing to wait on them to fix cards that should have never been damaged. am i right or wrong there?
    You would have to send it to them whatever address they give you it looks like they then reprint the cards with the same serial #

  8. #7
    will they use a different jersey? could it be more colors this time?

  9. #8
    Quote Originally Posted by payneo59
    will they use a different jersey? could it be more colors this time?
    No idea I'm just going by what the Faq on the site said. I'm sure once you get a hold of them they will explain more.

  10. #9
    I highly doubt they fix the cards. They probably trash em (maybe save the gu'd pieces) and stamp a new one for you. They always have backups of some kind.

  11. #10
    I've heard that Donruss takes good care of their customers when it comes to quality control. UD on the other hand sucks extremely bad when it comes to that. That's why I don't open UD anymore, just Topps and Donruss/Playoff.

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