Results 11 to 20 of 36
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09-27-2008, 08:39 PM #11
pack 8
yao ming starquest uncommon NFTHidden Content
Dan LeFevour PC 192/283
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09-27-2008, 08:40 PM #12
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09-27-2008, 08:43 PM #13
pack 10
isiah thomas legends
brandon roy starquest rare NFT
email going to upper deck, i feel like from what everyone was saying, they were getting more than 10 strquest plus i got no GU??? i no its on average but they stte you get 1, wether on averge or not they shouldnt put guarntee, its an oximoron i think
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09-27-2008, 08:43 PM #14
Can you do the Carter for the Big Al I got last night? :)
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09-27-2008, 08:47 PM #15
that happened to me with football, dont waste your time, theyll basically tell you that its all automatic so they cant gurantee anything and if you think that not getting your jersey was due to a thicker insert being inserted (what?!
) that you can file a complaint
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09-27-2008, 08:52 PM #16
Oh man I would be pissed if I didnt get the "average" gu
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09-27-2008, 08:56 PM #17
i got really mad and sent bad email, from what i here they do nothing, so i mentioned that, and will never buy from upper deck again if they dont help
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09-27-2008, 09:02 PM #18
Hello Chris,
Thank you for contacting Upper Deck via email regarding your cards.
We are sorry to read you have received an insufficient number of cards from your pack(s) or box(es) or that the insert rate was not as advertised for your product.
Please remember that insert ratios are determined over the whole production run for your product and that odds are not guaranteed for each pack, box or case. As our products are randomly packed through an automated process, we cannot guarantee odds for a particular pack or box.
If you feel that your issue goes further than a random insert issue or a missing card due to a thicker insert card being present and you would like to pursue the issue, please reply to this email with the below details:
* If you recently had another case with us and your address has not changed, you may provide the case number and we will be able to pull up your existing account that way. Without an exact case number, please provide the information below.
Full Name (same that will be included on the package):
Full Mailing Address (no po box please):
Phone Number including area code:
Description of the product including subset and year of the product in question and number of missing cards:
After you provide the requested information, we will qualify your issue, provide you with a case number and directions on sending the card(s) in to us.
Please feel free to reply to this email if you have any additional questions or comments.
that was the original e-mail back in green too mind you, i deleted the other crap they sent me back
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09-27-2008, 09:06 PM #19

same exact thing happened to me. the first box i opened of the stuff got no jersey card. i was dissapointed. but my second box i got two jersey cards so i guess it made up for it. still, you should be GUARANTEED one even if it says "one per box, on average"
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09-27-2008, 09:08 PM #20
plus without the jersey its pretty much crap since you only get 3-4 rookies per box
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