UD Redemption, horrible experience

[nic11]

So, I bought last week a card from a very good Ebay seller. An Artifacts Panthers Redemptions that would give me a Kulikov Artifacts Rookie /750 I think, not sure when they will be live but still, I wanted that card.

I received it today, everything was good, left my positive feedback to the seller, perhaps I was ready to put the code on the UD redemption site. So, I started scratching ... wasn't working at all. That was kinda weird to start. I didn't wanted the paper to go out by scratching too hard, so I decided to take off the grey paper that is up of the code. The paper all came with it, MY REDEMPTION CODE IS LOST FOREVER NOW. I just lost 7$US, not a lot of money I know, but still enough to make me real mad. Now, I'll have to find another one which isn't as easy as it looks like, because they don't appear that often on ebay or on trades site.

ITG, thank's for doing no redemptions. Congrats on UD for another horrible mistake.

[RGM81]

Here's what you do - call Upper Deck and let them know what happened. You are far from the first person that this has happened to this year - they'll ask for you to send in the card to them (you may also be able to go your hobby shop if it's a preferred redemption centre) at which time they'll add the Kulikov to your list of redemptions.

An inconvenience? Yes. Code lost forever. No.

[HammerHawks]

That's a shame. That should NOT happen. I would contact UD and tell them.

[nic11]

Does they have a french customer service?

[samwright1961]

they just asked me to send a scan of the card, so i think it happens lots

[FuriousD82]

lol that is kind of funny, i'm sure UD will make good on it

[policeradio556]

I can understand your fear and frustration....And its not too say UD isnt somehow to blame...But maybe before ya finish hanging them by their beltloops from the flagpole you should contact their customer service department and briefly give them the skinny on what happened..Just my thoughts

[kostit]

nic, just send a mail to the customers service. Im sure you can explain the fact in english. our like me, type in english here but tu aime mieux ecrire queparler je suppose.
My redemption was like thattoo, I pull the sticker off a bit and saw the problem, but Ive been slow and able to decode the code:)
they will send you your card for sure.

[hockeygreg]

The artifacts aren't scratch aways if I remember correctly. They are PEEL aways.. that could of been your problem I did the same thing with my Hedman redemption but got lucky and guessed 2 of the letters correctly. lolll

[nic11]

I just sent an email ... let's see what's gonna happen.