Panini Customer Service, really??

[cbrjunkie888]

Panini is full of crap, I sent in a Stephen Curry auto /25 of Prestige and they sent me back a Jordan Hill auto /25
Whatever, that's why I stopped buying cases from them.

[zjlwolves3]

A couple of weeks ago I created an account with them for the sole purpose of asking them a question about their product, specifically if some of their patches were game worn (as they are extremely vague) and also questioning whether some of their 'Home' patches were actually 'Away' patches on their Home & Road Gamers (with photo evidence)... had no response whatsoever. And my email was nice - I actually said that I love some of the ideas/designs they have...

I know that some of the patches aren't game worn. I once saw a Kevin Love patch card from Panini on ebay where the patch was a part of a Meigray patch that is sewn on the bottom of a game worn jersey after it was worn in the game. If you order game worn jerseys from Meigray the patch is sewn on there to prove the jersey was game worn. So the patch they used wasn't game worn.

here is an example:
http://cgi.ebay.com/2009-10-TIMELESS...item45f3a7a85f

[Seahawkz37]

I know that some of the patches aren't game worn. I once saw a Kevin Love patch card from Panini on ebay where the patch was a part of a Meigray patch that is sewn on the bottom of a game worn jersey after it was worn in the game. If you order game worn jerseys from Meigray the patch is sewn on there to prove the jersey was game worn. So the patch they used wasn't game worn.

here is an example:
http://cgi.ebay.com/2009-10-TIMELESS...item45f3a7a85f

But the jersey under it is surely game worn, yeah?

[KD35durant]

I am real high on how Panini treats their customers and always stick up for them but this situation has me a lil irate. Not to mention all the dough I've coughed up. I sent in a redemption for a TWill Gold version /10 from Timeless a bit ago. Couple weeks ago, I get it in the mail and it ended up being /299 instead of /10. Ok, ppl make mistakes, so I had to make a call, customer rep, didn't seem to care, just said to send it back. Of course I had to go out of my to mail it out etc. Fast fwd to today, I've been outta town for a week and I was happy to have some mail...........I got a couple loose packs of Classics, and the same card but numbered /25. Jokes on me!!! Thnx for letting me vent ppl.

Pretty much the same exact thing happened to me. I got the same card but of BJ Mullens, supposed to be /99 and they sent it to me /299.

I submitted a replacement request on their site and someone responded to me saying that the card I received was the correct card and it was simply an error in inputting it to their database (so it was supposed to be /299 all along). Don't know if that really helps haha but I just thought I'd share

[csa021]

same as me , I got a Rubio Timeless Treasures auto Rc , when I redempted it stated it is 99s , but it came up to 299

I raised 2 complaint & they only stated this is typing error

No apology & no compensation , what a crap CS for Panini

[Atrain81]

That's what happened to me. When they sent me the /299 and I called, I just wish they would have said that there was an error and that I would get /25 rather than the /10 that was logged in. I wouldn't have been as ™™™™™™. The thing that really got me heated was how they acted like they didn't care..........Oh well, I'm over it now, kinda lol.