ITG Customer Servince Question (shorted a hit)

[Italy61587]

Hey guys,

I don't open too much hockey but i recently opened two boxes of 09-10 ITG BTP. The first box was okay (check box break section) but I just opened another box and was shorted and autograph. I hear ITG is pretty good about stopping this from happening but I guess i was the lucky one to have this problem. I just emailed ITG's customer servince.

What should I expect, if anything???

[Phoenix]

You'll get nothing. The odds stated by ITG are just that, odds. There are no guarantees.

[MasonRaymond0320]

i agree.

You will sometimes get a bonus auto, sometimes get the average amount of autos, or will sometimes, unfortunately be short an auto. There are no guarentees how many autos you will get.

Andrew

[Gagné-12-fan]

Maybe check if there's one stuck behind a base card, it happens often

[Italy61587]

Maybe check if there's one stuck behind a base card, it happens often

ya, i noticed they get stuck to the backs of some cards but i checked them all.....i noticed i got an extra masked men insert card in the box and i'm thinking that's what replaced my auto :/

[Italy61587]

You'll get nothing. The odds stated by ITG are just that, odds. There are no guarantees.

i agree.

You will sometimes get a bonus auto, sometimes get the average amount of autos, or will sometimes, unfortunately be short an auto. There are no guarentees how many autos you will get.

Andrew

oh well, i already sent ITG an email and will see what they reply...

[Italy61587]

Got a reply from ITG already and they will do nothing for me......oh well :/
that really does suck though