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Thread: iPod/Computer Help!

  
  1. 12-22-2010, 04:21 PM #1
    marekschwarz33
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    iPod/Computer Help!

    Here's my situation: My computer (Toshiba Laptop w/Vista()) won't recognize any USB devices. I've tried my iPod Touch (2nd Gen), an iPod Nano (5th Gen) and a flash drive. None of them were recognized by the computer or detected in iTunes. However, both iPods charge on the computer. I've tried everything I can think of: different USB cord, restarting iPods, reinstalling iTunes, restarting computer, and updating drivers (although I'm not sure I did this part right). I just cannot figure this out! Google searches have proven ineffective as well. Any help would be much appreciated.

    Thanks!
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  3. 12-22-2010, 05:55 PM #2
    andrewhoya
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    Bring it to Best Buy; they should be able to pinpoint it.
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  4. 12-22-2010, 06:24 PM #3
    duane1969
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    If I understand correctly, your iPod will charge but the PC doesn't recognize it. Try uninstalling all Apple/Mac software related to the iPod and then re-installing it. Don't just re-install over the existing software. It sounds like you have a bad driver that needs to be removed and re-installed.

    If that doesn't work try calling Apple/Mac support. They should be able to help.
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  6. 12-22-2010, 07:09 PM #4
    marekschwarz33
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    Quote Originally Posted by duane1969 View Post
    If I understand correctly, your iPod will charge but the PC doesn't recognize it. Try uninstalling all Apple/Mac software related to the iPod and then re-installing it. Don't just re-install over the existing software. It sounds like you have a bad driver that needs to be removed and re-installed.

    If that doesn't work try calling Apple/Mac support. They should be able to help.

    Thanks for the reply, however, I tried your suggestion and it didn't work. I guess I will give Apple a call tomorrow.
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