Quick Ebay etiquette question

[Craig2]

I had someone win an auction on February 2nd. I waited nine days for payment, at which point I emailed the buyer to ask about their plan to pay. I have not received a response.

Should I now file a non-paying bidder claim, or give the buyer more time? I'm not a frequent seller, and this is my first time running into the problem. As a buyer who pays immediately after winning auctions, I find it frustrating.

[Kipper_Backlund]

9 days is far to long, most sellers expect it within 3-7 days. I would file the claim and relist it or sell it to the next highest bidder.

[RGM81]

Yep, file an NPB. No communication, over a week are red flags.

[JordanStaal11]

Why don't buyers pay the instant they win? I can see if they are waiting on another auction to combine shipping or waiting on a transfer to their pay pal account. Other than that, wouldn't be nice if buyers paid instantly.

Besides, the faster you pay the faster you get your card, lol.

[centrehice]

eBay rules state that communication is supposed to have taken place within 3 days of the end of auction.

If you have communicated twice in that time, then your job is done. Do you have payment parameters in place on your auction/sale thread itself?

I always state that payment must be made within one week. Just file an NPB.

[Craig2]

Do you have payment parameters in place on your auction/sale thread itself?

No, and I've definitely learned to make sure that I do that next time. It makes sense.

I will file it and see what happens - thanks to everyone for the comments and help.

[travlncard]

As stated by everyone above... just file the NPB warning. The NPB is still a process, and takes roughly a week before any action can be taken place. So the sooner you get this process going the quicker youll get a resolution.

And honestly its an epidemic on ebay right now, i listed roughly 70 auctions 2 weeks ago, and today 7 of them are yet to pay!! Its getting pretty ridiculous if you ask me

[NYDevilsFan]

I will say I am not always around when an auction ends, especially on weekends. A lot of times I don't pay until Monday morning... but that is a maximum of 60 hours... any longer than 3 days with no communication and I would file the NPB.

[afholmes87]

I will say I am not always around when an auction ends, especially on weekends. A lot of times I don't pay until Monday morning... but that is a maximum of 60 hours... any longer than 3 days and I would file the NPB.

I'm the same way. My weekends are usually fairly busy. I won an auction on a Friday, was out of town, I think it was something like $0.99+$3.50 for shipping, the seller filed a NPB on that Sunday morning and no where in the listing did he have a payment due by X. I've been seeing it swing this way a lot, and I have 100% feedback on ebay...

[max91ess]

haha craig, it happens..if you want the sale you can wait a little..if not file a claim