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  1. 10-01-2013, 06:41 PM #1
    cygnusx1
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    Question about redeeming UD redemptions

    So I have a handful of UD cards I'd like to redeem, but am having no luck. I go to upperdeck.com and try to log in, but once I input my information and click on "Log In", the screen just refreshes, and asks me to input my info once again. I've even tried creating a new account but get an error when I do that as well.


    So am I doing something wrong that I don't know about, or could my computer be having issues with cookies from the website? I honestly have no idea and am hoping that someone smarter than I could steer me in the right direction.


    Thanks!
    Jesse
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  3. 10-01-2013, 06:44 PM #2
    DnJcards
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    What Browser are you using? Maybe try another one? I just tried logging into my account on chrome and didn't have a problem
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  4. 10-01-2013, 06:47 PM #3
    theboxbreaker96
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    It does the same thing to me. I quit trying and used my other computer. It works on my other computer. If you have another computer try it. It has done this to me since July.
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    Looking for Penguins, HOF Autos, Vintage Memorabilia. Aswell as any Guentzel and Murray Rookie Autos, Top Player Autos and Always looking for Decent Young Guns
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  6. 10-01-2013, 10:12 PM #4
    CoolHandLuke
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    Use IE if you have it and then go into tools and compatibility setting and add upperdeck.com in the box. This will make IE act like in a previous version 9 and should fix the issue. I had the same issue and this is what UD told me to do to fix the issue. I actually got a fast response on this from UD.
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  7. 10-01-2013, 11:36 PM #5
    RGM81
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    People still use IE?

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  9. 10-01-2013, 11:48 PM #6
    CoolHandLuke
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    Quote Originally Posted by RGM81 View Post
    People still use IE?

    from SCF stats

    FIREFOX 43,067 28.3 %
    CHROME 39,254 25.8 %
    MSIE 35,267 23.2 %
    SAFARI 23,705 15.6 %
    Others 8,941 5.8 %
    OPERA 1,443 0.9 %
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  10. 10-02-2013, 12:06 AM #7
    cygnusx1
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    Thanks for the replies. Both my laptop and my PC are on Windows 8, maybe that's the issue. I'll give my girlfriend's laptop a try tomorrow and update with how it goes.

    Thanks!
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  12. 10-02-2013, 03:38 PM #8
    Gallinator
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    I do remember having that same problem with IE and switched to Chrome a while back, no issues now. Good to know the fix for IE, though.
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  13. 10-02-2013, 03:41 PM #9
    RGM81
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    Quote Originally Posted by CoolHandLuke View Post
    from SCF stats

    FIREFOX 43,067 28.3 %
    CHROME 39,254 25.8 %
    MSIE 35,267 23.2 %
    SAFARI 23,705 15.6 %
    Others 8,941 5.8 %
    OPERA 1,443 0.9 %

    What a world we live in eh?
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  14. 10-02-2013, 04:21 PM #10
    thorni2
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    Quote Originally Posted by RGM81 View Post
    What a world we live in eh?

    Internet Explorer is faster than both Google Chrome and Firefox.
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