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Thread: Upper Deck Celebrates Customer Care Week with a Renewed Interest in Earning Praise
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10-11-2019, 04:10 PM #1
Upper Deck Celebrates Customer Care Week with a Renewed Interest in Earning Praise
I’m reading a book called Delivering Happiness by Tony Hsieh who founded Zappos. The company was founded on two key principles of having an awesome corporate culture and delivering “Wow” experiences to their customers through customer service. I just happened to be at the portion of the book where Tony digs into the importance of [...]
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