Ebay Fraud Continued

[elgato]

A few months ago a seller listed hundreds of auctions for sports card items, took the money and then did not deliver. In my case it was one box of SPx from an auction of 50. I went through Ebays item not delivered process and filed with their fraud team. I have heard nothing so I asked for a status. They sent me a form letter asking me to use the item not delivered process but then stated that has been over 60 days so I cannot file a claim or get contact info. Their second response was another form letter stating that they can actually do nothing and are not responsible. Their third response was more of the same.
So, Ebay collects contact and bank account info from members, brokers the sale and all transactions, facilitates interstate communication between buyer and seller, profits from nearly all activity on their site, continually preaches buyer protection and security but claims zero responsibility for fradulent activity.
Even the postal service investigates fraud when interstate mail is involved. How is this different?
Internet technology is relatively new and unregulated. I think someone should investigate the irresponsible/illegal activity on Ebay and propose legislation to force Ebay to take some responsibility. They have the tools to do it.

[wdwain]

I agree with ya - Thats the #1 reason Naxcom.com has done so well in the Sports Card Auction Market

[Thesantaclaws2k3]

File a paypal claim.

[elgato]

Given the price and feedback rating at the time I made the mistake of paying with a certified check. There is absolutely no recourse and Ebay will do nothing.
Take a look at this auction, #of winners and feedback.
280091384662
This was just one of many.

[Thesantaclaws2k3]

Check out this thread, I dont know much about it but it could help.

https://www.sportscardforum.com/showthread.php?t=32980

[theonedru]

since paypal profited from a crime you should go after them, they are just as guilty as the guy that ripped you off

[fact81]

Believe me when I say, just dont use ebay!!!!!!!!!

Ebay does not care if you have been ripped off for a card or even a case of cards. They are a million dollar industry & continue to grow and customer services is the last thing on their minds



Rob

[duane1969]

Since you paid with a check and mailed it to the seller you can actually file a complaint against him/her for mail fraud. Talk to your local post master and inquire about the process for filing.

Also contact eBay and inform them of your intent to file mail fraud charges. Request contact info for others who filed claims against the seller. They may fight giving that information but be persistent. Try using the LiveHelp chat and mention that you have discussed the issue with the USPS and are in the process of filing mail fraud charges.

Also, you should have gotten the sellers contact info when you received the e-mail/invoice. Just take his name and address and look it up on whitepages.com

Hopes this helps and Good luck!!!!

[Star_Cards]

something tells me that eBay does care when people get ripped off on their site. It is frustrating that they can't help more, but if he would have looked into it sooner maybe he would have had some action. Why did you wait 60 days before contacting them? seems like a very long time to take action.

The best thing to do it to contact the police in the guy's town. Do you not have his address from the transaction email? you sent a check there so you should have that. it is a pain to get results, but they did just nab a guy in Lafayette, IN for internet rip-offs of NASCAR stuff. They reason a lot of these guys get away with this is people just give up after ebay says they can't help. Another factor is the fact that these are usually lower dollar thefts. Even $100 to $200 won't raise the eyebrows of most officers, but if the guys police station gets multiple calls from the different guys that have been ripped, you may see some action. However, it's pretty typical that most people won't bother going that far.

[elgato]

The number one lesson here is that Ebay does absolutely nothing except send form letters telling you that they are not responsible. They are more than responsible for evey aspect of a transaction that generates profit but suddenly lose interest when there are problems. After three requests they finally provided contact info. Ebay has the ability to communicate with and assemble a full list of everyone involved to be used in a police report but they refuse to do it.
A close second is NEVER, NEVER pay by any form of cash or check no matter how good the deal sounds.

I have filed a report with the IC3 (http://www.ic3.gov/) who forwards claims to the appropriate agencies. I have spoken to his local Police Dept. twice and many of the others have done the same.