Collation, correlation, either way that sucks.

I've had to deal with DLP in the past with product issues, and each time they've been really helpful and pretty quick to fix the problem. Good luck!

I've also dealt with DLP in the past about a poor quality card I pulled, and they were great! Always quick reply's to emails I sent them and very pleasent. I recieved an email that my replcament card has been sent so hopefully I will get it soon!!