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Thread: Redemption help

     
  1. #1

    Redemption help

    I got a box of 2002 SP Authentic when they were released and got a Kelly Campbell redemption for an autograph card. I redeemed it online, but I forgot to put my address in my profile so now under status it says invalid shipping address. I e-mailed customer service a month ago but havent gotten a reply. What should I do? Will I not be able to get my card? Should I keep e-mailing them, or should I do something completely different. Thanks..

  2. #2
    hmm I would keep emailing them for a nother week or two and see what happens. You are sure there is no way to edit your profile on this and see if you can chage ur addy

    Jay

  3. #3
    I filled in my address a month or two ago and e-mailed them awhile ago but it still says invalid shipping address. Is there a number for customer service I could call that would help more than an e-mail would?

  4. #4
    Check Upper Deck's website. I'm sure they have a customer service number there.

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