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02-09-2008, 05:05 PM #1
Damaged card?
I have a Edwards auto patch but its damaged to the right of the auto. Questions I have are, anybody know where to send it to, do I use DC# and a sase, and will they send me another Edwards back?

Thanks in advance,
Bobby
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02-09-2008, 05:23 PM #2

This is from the Upper Deck website:
Do you replace factory damaged cards and if so, how do i send them in and where?
We do have a replacement policy for factory damaged cards. please return damaged product to: The Upper Deck Company, attention-quality assurance dept., 5909 Sea Otter Place, Carlsbad, CA, 92008. Please enclose a letter that includes your name, address, an explanation of the issue, and a list of the cards enclosed. if card-for-card replacement is desired, we will replace up to 40 cards per package request. If you are mailing cards of value, you may want to consider mailing via certified, registered, or insured; some means to protect successful delivery to upper deck. The upper deck company is not responsible for lost, damaged or misdirected mail. Our replacement policy is to replace any damaged product for 8 months after its release date or while supplies last. Our goal is to offer a 4-6 week turn around upon receipt of damaged product.
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02-09-2008, 05:27 PM #3
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