Kudos to Upper Deck

**chajones** · 07-21-2009, 04:44 PM

I always call companies out when they screw something up. So I'm going to do the right thing and pat them on the back when they get it right.

I was missing a hit from a box of Masterpieces just around July 4th. So I did the usual thing and sent in a letter. I received a package today with a Marques Colston SPX Auto. If you know the autos that usually come out of Masterpieces, you would know that Colston is a serious uprgade. Plus he's one of my favorite players.

Thanks Upper Deck.

**armyrangers426** · 07-21-2009, 04:51 PM

wow im glad they hgelped you out im mailing in my letter tomrrow im missing 2 hits from spa from 2 boxes either a rookie patch auto or lettermen didnt get either one in any of teh 2 boxes

**NyFanCam01** · 07-21-2009, 04:54 PM

wow, NICE!

**shockandroy** · 07-21-2009, 05:48 PM

that was cool of them

**Filthy** · 07-21-2009, 05:53 PM

What all did you have to send in? Did you have to include your receipt or UPC?

**chajones** · 07-21-2009, 06:10 PM

Originally Posted by armyrangers426 View Post

wow im glad they hgelped you out im mailing in my letter tomrrow im missing 2 hits from spa from 2 boxes either a rookie patch auto or lettermen didnt get either one in any of teh 2 boxes

Well good luck with the SPA. That's some high end stuff so I hope you come out OK but I worry.

Originally Posted by Filthy View Post

What all did you have to send in? Did you have to include your receipt or UPC?

You have to call first and they give you a case number. They will ask you to include a letter explaining what happened, the receipt and the hologram from the box. I also included the UPC and a couple of empty packs because that is what I had been asked to do in the past.