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10-28-2004, 05:52 PM #1
Smashed Cards
I was wondering if any of you have ever had to deal with a UPS claim for damaged cards? I just had four unopened boxes delivered to me that I bought on Ebay. I could tell immediately there was damage when I opened the box. All of the boxes had the sides pushed in 1/2 an inch. I opened two packs from one of those boxes and 5 out of 20 cards were damaged.
What I am asking is do I open the remaining packs to determine the extent of the damage or just leave them unopened? There are probably some decent cards left undamaged but I can't be sure unless I open them.
Any opinions?
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10-28-2004, 06:08 PM #2
You already opened the box
so you cannot file a claim anymore
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10-28-2004, 08:00 PM #3
it might be from the seller
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10-28-2004, 08:53 PM #4
contact the seller ...maybe he didnt package them well....how did they come packaged....also if you didnt buy insurance on your package...GOOD LUCK GETTING ANYTHING FOR THE USPS
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10-29-2004, 12:36 AM #5
Something similar happened to me.
A seller on eBay charges $3 for shipping (card was $.99 LOL) and ships UPS "to insure the cards get there safely" I got the card and it was all messed up...it was so bad the top loader was warped.
All I had to do was email the seller and tell him. He refunded me the money. No questions asked.
So, what I would recommend would be emailing the seller and explain to him the condition of the boxes ... "All of the boxes had the sides pushed in 1/2 an inch" ...so, you opened them to see the condition of the cards... "5 out of 20 cards were damaged"
It would probably depend on the seller's reputation and your eBay reputation, but I am sure he would be understanding enough to try and work things out, if nothing else he might refund you for the unopened boxes/packs. Hope everything turns out okay!
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