Shipping issue nightmare

[lazylightning]

So I buy a card on that auction site. I pay 195 through pay pal. It was a card from US to Canada. My feedback is over 360. The seller was in the 40s. I have bought many cards from the US and have no problem paying the duties. I have never had an issue before. In this case the seller wanted signature on receipt. No problem have done this many times in the past. The seller offered free shipping through USPS . 4 weeks later a UPS driver shows up at my door and charges me close to 80 bucks cod. 50 plus of this was for a brokerage fee. I pay but I am mad. So a 195 dollar card ends up costing me 275 bucks. My question is. Is negative feedback in order or should I have refused the card?

[RGM81]

Seller doesn't levy the customs & brokerage fees against you, that's all the doing of UPS. I would get in touch with the seller though to see if something can be worked out. It's a brutal thing to have that happen, especially when you are expecting to come via another delivery service and, y'know, for free. Good luck on a resolution!

[k_northrup]

As bad as this sounds it's the cost of doing business with the states, you could have refused the card. I learned the hard way too. Your seller offered free shipping, but you should have asked about the meathod he was going to use. Sounds like you got hit for the duties, and UPS does charge a brokerage fee for transporting your goods across the border. Your seller covered himself and insured the card. You may want to email him/her to let them know what happened and to not UPS to ship cards across the border.
I don't feel a negitive in order, live and learn.

[lazylightning]

I understand it is ups who is charging the brokerage fee but does the seller not know that his mode of shipping is creating this brokerage fee. Why can other sellers get items into canada with tracking but no brokerage fees. Should the seller not expect angry customers from canada because he does not know the consequences of his shipping methods. Would not negative feedback alter his methods and warn other buyers to beware.

[Craig2]

I've got a couple of questions/comments:

1) Did he specify USPS in the auction description? If so, then I would have a problem with him changing the method since that's what caused the brokerage fee to be applied.

2) I have an issue with it taking four weeks, especially using UPS.

[lazylightning]

He says USPS will turn it over to ups. News to me but it may be an agreement USPS has with ups.

[Phoenix]

No, USPS turns it over to Canada Post. He's screwing with you. I normally don't condone negatives when you receive your item unscathed, but in this case let him have it.

[StuBedaso]

I would be chapped! Refusing the card would be an absolute, and the negative? With authority!!!! I'm not a pleasant person on a good day.

[reoddai]

I understand it is ups who is charging the brokerage fee but does the seller not know that his mode of shipping is creating this brokerage fee.

Normally, the seller is not aware of the brokerage fee.

For example, when you ship to the US, are you aware of the fee that the USPS levies on the package? Probably not. What it does say is that IF there is a fee at customs and a brokerage is not declared on behalf of the receiver, UPS will charge a brokerage fee, but they never really state how much. So really, even when UPS does say something, they basically blame the receiver (ie: you).

Call the seller. I did when it happened to m the first time. We worked something out. All that did really was that UPS screwed us both.

Cheers,
reoddai

[centrehice]

This is why you add a Yashin card on either side of the expensive card and for $3.00 via USPS and Canada Post, write photos on it, and call it a day.

Canada Customs will take your First Born the second he costs more than $15.00 Bucks. They will suck the life out of you.