Expired Redemptions? How can this be?

[lakingsfan91]

Ok I know how it can be, but if there is a card /100, and it is a redemption, then shouldn't Upper Deck have 100 of those cards? Let's say it is 05/06 and it is a redemption card out of /35. Then there were 35 of these redemptions in products. Shouldn't these 35 redemptions have been made? And Upper Deck have them stacked away in like 2005/2006 filing cabinets. Saying it is expired is like saying they didn't make the card ever. Shoudln't these cards been made long ago? Then these cards shouldn't have to expire. Seems like bad business.

Also, shouldn't a price point on these products drop since these cards aren't amde?

[30ranfordfan]

You're right. If there are 35 copies of a card from 05-06, Upper Deck should have 35 copies of them made (though, made late..... that's why they're redemptions).

So let's say they expire on Dec 1, 2009. By that time, only 25 copies had been redeemed.

So what happens to the other 10? They get given out as replacement cards, for other redemeptions. So when I pull one January..... and am sick of waiting come April.... Upper Deck has a stash of other cards they can give out instead.

They put a time frame of like 3-4 years on these cards (I just looked at a redemption card I've got at home. From an 06/07 product. It expires at the end of February 2010). How can you expect them to keep track of that stuff any longer than that?

As for the price point, you're correct. If we're talking about a set where 3 cards were turned into redemptions, and had 100 copies each.... you're probably not going to find a whole lot of drop off. If you've got a product where you're likely to pull a redemption card in every 2nd box.... you probably would see a big price point drop. If not, talk to your retailer.

[lakingsfan91]

You're right. If there are 35 copies of a card from 05-06, Upper Deck should have 35 copies of them made (though, made late..... that's why they're redemptions).

So let's say they expire on Dec 1, 2009. By that time, only 25 copies had been redeemed.

So what happens to the other 10? They get given out as replacement cards, for other redemeptions. So when I pull one January..... and am sick of waiting come April.... Upper Deck has a stash of other cards they can give out instead.

They put a time frame of like 3-4 years on these cards (I just looked at a redemption card I've got at home. From an 06/07 product. It expires at the end of February 2010). How can you expect them to keep track of that stuff any longer than that?

As for the price point, you're correct. If we're talking about a set where 3 cards were turned into redemptions, and had 100 copies each.... you're probably not going to find a whole lot of drop off. If you've got a product where you're likely to pull a redemption card in every 2nd box.... you probably would see a big price point drop. If not, talk to your retailer.

Easy to keep track. There is about 15 UD products each year. So in 2005/2006, have a list of all redemptions from each product. If they can't keep track of something THAT small, they shouldn't be in business.

I understand UD has a stack of replacements. But why can't they fulfill there promise? It shouldn't take them 4 years to make 100 cards. And if it does, once again, they shouldn't be in business.

I understand they don't make cards in time sometimes, but shouldn't they be trying to make them eventually? My issue is they have all this time to make these redemptions. It seems like they wait until someone redeems a card, then they attempt to fulfill their promise. UD should be trying to make these redemptions as soon as they can't. If they couldn't make 300 cards in 2 years, that is ridiculous.

By the way, these never happened to me. But it does to others.

[30ranfordfan]

I think you misunderstand me.

Let me make up some dates:

Pack-out day (when they need the cards for) is February 1st, 2007. Cards are not ready to go, so they put in redemptions that exipire on Feb 28th, 2010.

Now.... it shouldn't take Upper Deck anywhere near 3 years to make those cards. My guess is, 9 times out of 10, if you redeem for that card on April 1st, 2007, they will say "ready to ship". (I've used two redemptions in the last few years. This was the case with one, I'm still waiting for the other).

Now.... fast forward to the end of February, 2010..... they've only given out 75 of the 100 cards. The redemption has expired, so they use those other 25 cards as replacements for cards they haven't made (for whatever reason).

Now.... I fully agree. Not making the card is a horrible practice. They should NEVER do this. They should make every effort to produce every card they promise to make. They shouldn't have to take old redemptions and use them as replacements for ones they didn't make. They shouldn't take 12 extra months to make cards that they made redemptions for.

I have no issue with them putting an expiring date on redemptions.... so long as it's reasonable (and I think 3 years is). They shouldn't need to keep a back stock of cards for an indefinite amount of time.

Easy to keep track. There is about 15 UD products each year. So in 2005/2006, have a list of all redemptions from each product. If they can't keep track of something THAT small, they shouldn't be in business.

I understand UD has a stack of replacements. But why can't they fulfill there promise? It shouldn't take them 4 years to make 100 cards. And if it does, once again, they shouldn't be in business.

I understand they don't make cards in time sometimes, but shouldn't they be trying to make them eventually? My issue is they have all this time to make these redemptions. It seems like they wait until someone redeems a card, then they attempt to fulfill their promise. UD should be trying to make these redemptions as soon as they can't. If they couldn't make 300 cards in 2 years, that is ridiculous.

By the way, these never happened to me. But it does to others.

[lakingsfan91]

I understand you. I just don't see a need for not having them made in the 3 years, so they use replacements. I am all for redemptions if they actually fulfill them.

[30ranfordfan]

Maybe I'm not understanding you then?

The use of replacements, and the 3 year expiery are two different things.

After the Expiry (typically 3 years) you don't get a replacement. You get nothing. They are not obliged to honour the redemption anymore. If you call and complain.... maybe ask really nicely??...... they MIGHT still send you something. This is what I have no problem with.

Now, the use of replacements. That's a different story. There is no good reason for them. I agree: This SHOULD never happen. If they say they will make the card, they should make the card. This is a horrible way to do business.

Cards left over from expired redemptions are often used as replacements. That really has nothing to do with the 3 year time limit though. Just one of many reasons why it's not practical, nor should it be necessary, for them to keep cards in stock like that, for more than 3 years.

I understand you. I just don't see a need for not having them made in the 3 years, so they use replacements. I am all for redemptions if they actually fulfill them.

[lakingsfan91]

What I am saying is that they should be able to fulfill them. No matter how many years, because the card should be made as soon as possible. I believe there are 3 years, and yes if you pull an expire one then it is expired with no replacement usually. But they should make the card as soon as they can. Then there wouldn't be any worries about expiration dates or replacements.

Let's say in 2015 I buy a case of 05/06 UD Ice. And I pull two redemptions out of /35. If UD made the cards as soon as possible. I could redeem said cards, and they would go into there database of redemptions and send me these two cards. I am saying this IF they made them as soon as possible. It wouldn't be difficult to keep track of. Have a folder of each year, then sub folders of products. If it is that hard to do, then UD has a lot of issues.

[mxaxtxtx]

I think an issue that is not being addressed is that UD CONTRACTS players to sign cards, which will later be made, but a lot of the time these players will not obey such contract and sign.

[TysonX504]

What I am saying is that they should be able to fulfill them. No matter how many years, because the card should be made as soon as possible. I believe there are 3 years, and yes if you pull an expire one then it is expired with no replacement usually. But they should make the card as soon as they can. Then there wouldn't be any worries about expiration dates or replacements.

Let's say in 2015 I buy a case of 05/06 UD Ice. And I pull two redemptions out of /35. If UD made the cards as soon as possible. I could redeem said cards, and they would go into there database of redemptions and send me these two cards. I am saying this IF they made them as soon as possible. It wouldn't be difficult to keep track of. Have a folder of each year, then sub folders of products. If it is that hard to do, then UD has a lot of issues.

The reason you can't get the cards that long after the product came live is because after the card is expired (the odds are it's already made by that time) is because of the fact they don't have the storage space to keep all those cards and so they use them to replace the cards that people no longer want to wait for to be made.

[lakingsfan91]

I know that, I have been saying IF IF IF IF IF they were do away with the expiration, and I am sure they could make a storage space for these redemptions. I REALIZE they are expired, but what I am trying to say is why should do have this issue? They can't store a few thousand cards?