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04-13-2010, 12:32 AM #1
UD Customer Service
I sent them an e-mail a week ago, and they still haven't responded. I opened a box and received quite a few cards that had scan lines and white lines across them.
Would I receive a replacement card identical to the damaged one?
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04-13-2010, 03:13 AM #2
Emails to UD are always sketchy. I have not heard of anyone getting responses quickly by that route. I would call them directly, and see what they could do for you. I had better luck this way.
Try this: Customer Service
This is what's important to call 1-800-873-7332, but read all the info first.Searching for: Jagr, Palffy, Stumpel, and Boyd
***Doing some massive updating. Please be patient!***
My new trade page is almost complete. My player want lists, and PC is still under construction. It's progress is here:
Hidden Content
For Easy Trading use the SCF Inventory Manager! It is Fully Up to Date!!!
Search my inventory on SCF here:
Hidden Content
Also Looking for any CFL Saskatchewan Roughriders Cards!!
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04-13-2010, 08:38 AM #3
Their facebook page gets you a quick reply too.
They will respond to the emails, eventually, but from my own experience..... you're looking a at a month wait (or longer).
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04-13-2010, 04:26 PM #4
don't email, only call them.
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04-13-2010, 07:22 PM #5
That number asks for a 4 digit passcode?
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04-14-2010, 08:36 AM #6

They have been having system errors with their phone lines for a few days. Just when it seemed like they were up and running again, I guess I called during their staff lunch break
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