Damn Pacific!

[pwaldo]

Originally posted by tygercub12
Last year I was shorted in every pack for UD Prospect Premiers... wrote Upper Deck about it, they couldn't care less, I never heard back... hopefully you will have better luck with Pacific.

Wow. I can't believe that Upper Deck wouldn't respond back. They have always been the best company for stuff like this for me. They always through in extra GU or Autograph cards for their mistake.

[gioperation]

man I sent in some upper deck stuff about 3 months ago, have heard nothing back, sent in some stuff to topps and got my cards back in less than a month.

They know they screw up, but I think alot of people take advantage of them.

[stkmtimo]

My best one was sending Topps a JR Redmond autograph redemption. They didn't have it (it was from 2000 Bowman), they sent back a Terrell Owens Topps auto. Much better than the Redmond :)

Tim

[Ville Nieminen]

I've always had badluck w/ redemptions...a few years ago when I collected sports other than hockey, I pulled out a Sam Cassel redemption auto from Topps, sent it in, and never got the auto, I wrote a few times and didnt hear back...then the kicker...I bought a box of 01-02 SP authentic hockey...pulled a Martin Biron buyback auto of a 00-01 Black Diamond Game Gear (the set Im trying to complete) and its #ed to 45 I think. I was soooo happy, so I send it in and 9 weeks go by, so I called them. The lady looked it up on the computer and said it was mailed out earlier that week, and I would get it soon. 2 weeks later, I get a package from UD, I was happy, opened it up, and there was a Sign of the Times Biron...not the right card, and a BV differance of about $45. So I call again, the lady apologizes and tells me to keep the SOTT because it was their mistake (the SOTT had major chipping on the edges BTW) and that my right card would arrive in 4-6 weeks. Another 9 weeks pass, and I get another package...ANOTHER SOTT inside. I called back and now they say that they cant do anything about it.....

[IggyWH]

Ville, don't think I've had a chance to welcome you to the boards, but welcome and enjoy your stay. If you have any questions, just PM one of us Mods. Those are some serious horror stories about cardboard and makes me even more happy that I got out when I did and now I couldn't be more happy with what I'm getting from etopps.

[Ville Nieminen]

Thanks Iggy

[Ville Nieminen]

Update:
Today I got another envelope from UD....ANOTHER SOTT.....maybe there gonna keep sending the same card until it equals my card...atleast this ones not damaged

[Heartattaq]

I have had the same problem with Pacific. I bought a pack of Exclusive about 1 month and a half ago the Upshall rookie I got was chipped to hell. In the last month and a half I emailed them twice, and phoned once leavning a message as to what can be done about the chipped cards bought. ( I didn't know we just send them in as I never had to deal with this before). But I still have had no reesponse from Pacific to any of my inquiries so I sent them expressmail to Pacific with a nasty little letter about their sh***y customer support, hopefully I get a clean Upshall rookie out of it.

[stkmtimo]

I hate Pacific cards, never buy them. Terrible customer service.

Tim

[radioheadfloyd]

I got a notice in my mailbox today that I need to go to the post office to pick up a parcel from Pacific. So I will go there Monday and see what I get.