Results 11 to 17 of 17
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11-19-2010, 09:43 AM #11
Wow.
Hats off to you. This move shows integrity, and commitment to customer service. I'm sure whoever pulled it will be happy the replacement.
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11-19-2010, 09:46 AM #12
The right and ONLY thing to do.
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11-19-2010, 08:33 PM #13
I'm not real picky about mistakes, everyone does them. It's how they're followed up on that determines your reputation.
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11-19-2010, 08:58 PM #14
Exactly and this proves ITG cares about the authenticity of the memorabilia the put in their products and Upper Deck obviously doesn't give 2 cents about that!
So far Panini seems on the ball with authentic memorabilia including getting some unique game worn jerseys from the Habs and Pens.
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11-20-2010, 03:31 PM #15
I'm impressed by Dr. Price's newletter info, and I don't even collect hockey. I just hope that somehow the NHLPA feathers weren't too ruffled by this--especially the person whose name appears on the COA.
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11-20-2010, 04:09 PM #16
Well the NHLPA should be held accountable for certifying a jersey as an official game worn jersey when it was just a game issued jersey. That is intentional falsely stating the facts! ITG should demand a full refund from the NHLPA.
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11-20-2010, 05:28 PM #17
Based on the facts given in this thread, this could end up being a matter of semantics. The NHLPA may very well argue that the player did take part in pre-game warmups, was eligible to play and sat on the bench ready to play during the game--he just didn't actually get game minutes. The NHLPA may claim it is using a loose definition of 'game-used'.
But strictly speaking, I don't think that Niittymaki's jersey could be considered 'game-used' if he did not actually take the ice during actual game action. I believe most people would agree that 'game-used' means 'worn on the field/court/ice while taking part in the actual game'. But whether other card companies agree is another can of worms for another thread.
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