Ugh Upper Deck, Why?

[Drewk86a]

I've only ever sent damaged cards back once. I bought several packs of UD power play and 80% of the cards were mis-cut showing 75% of one player and 25% of another. I sent a letter with the cards complaining about the poor quality and figured that would be the end of it. About three weeks later, I received replacements for each of the cards I had sent back, plus a box of UD series two.

[RGM81]

Remember when you make the call - sugar gets you further than vinegar. :)

[demon_dave]

How damaged are these cards people send back? i.e. is it misprints on the ink that look terrible...or is it that the card is just dinged on one corner but a: "OMG I can't make any money off this now!!! FIX IT FOR ME!!!" type situation? Don't know how they verify that the openee of the package didn't just rip it out and curve/bend/ruin it to hell while doing so...Honestly for a hard signed auto even if the corners are rounded/miscut and it's not perfectly centered, if the auto is there, who cares!!?!

[demon_dave]

How damaged are these cards people send back? i.e. is it misprints on the ink that look terrible...or is it that the card is just dinged on one corner but a: "OMG I can't make any money off this now!!! FIX IT FOR ME!!!" type situation? Don't know how they verify that the openee of the package didn't just rip it out and curve/bend/ruin it to hell while doing so...Honestly for a hard signed auto even if the corners are rounded/miscut and it's not perfectly centered, if the auto is there, who cares!!?!

[DarkHorseCards]

Remember when you make the call - sugar gets you further than vinegar. :)

Ding ding ding ding, we have a winner ladies and gentlemen.

[RGM81]

It's amazing how much more willing to be helpful a CS rep will be when they're not being yelled at eh? LOL

[geschrocks33]

I never yell at reps I'm always usually pretty nice with them as I work with customers at my job and can't stand getting yelled at either

And to whoever called me rude, when I post a topic about UPPER DECK to change the subject from Panini and the first 2 people post about Panini, then yes I will be rude because there's no need to troll/hijack my threads

[jonpop]

Why have a stroke over a 9$ card. That's my theory. They probably didn't have any left so they sent you another.

[DarkHorseCards]

I never yell at reps I'm always usually pretty nice with them as I work with customers at my job and can't stand getting yelled at either

And to whoever called me rude, when I post a topic about UPPER DECK to change the subject from Panini and the first 2 people post about Panini, then yes I will be rude because there's no need to troll/hijack my threads

This is a thread about Upper Deck, please do not change the topic to people changing the topic. Thanks.

[spuds1961]

Tough crowd,I'd be upset too not over the money issue but a hard signed autograph means the player actually touched it,also sending a different brand would be of no help if you were putting the set the redemption was for together.