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08-18-2008, 11:56 PM #1
PAYPAL dispute...need help
I recently sold a lot on eBay. The buyer paid and the items were shipped via priority mail. I shipped on Aug 9th and they were received on Aug 11th. I sent with delivery confirmation. Now the buyer has filed a PayPal dispute.
Is there anything I should be looking out for? Anything specifically I should do? I replied in PayPal stating the facts. Should I be worried that I am going to be out a couple hundred bucks?
Any help would be appreciated
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08-18-2008, 11:57 PM #2
Did he say why he was disputing it?
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08-18-2008, 11:57 PM #3
Good thing you sent w/ DC. Paypal generally tends to be in favor of the buyer, but w/ the DC # and showing it received, I think you should be fine.
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08-19-2008, 12:11 AM #4
Yeah, good thing you did send with delivery confirmation. Thats why I don't send outside the U.S. Because you can't use DC & anyone can say they didn't get there cards.
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08-19-2008, 12:14 AM #5
The guy says he didn't receive the cards. Funny thing is...I was offered $50 for the lot right after I agreed to sell.
I didn't know if I was screwed because I didn't send with signature confirmation.
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08-19-2008, 12:15 AM #6
and yes a dc # helps a lot but i will tell you this if the item is more than 200.00 paypal would prefer you send with signature confirmation. this info was told to me by a paypal cs .
Last edited by desertdogg; 08-19-2008 at 12:16 AM. Reason: add text
collecting rookies auto game used of hall of famer or retired players all sports.
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08-19-2008, 12:23 AM #7
It was between 200-300
i responded to the complaint. Is there anything else I should do right now?
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08-19-2008, 12:29 AM #8
This thread will probably be moved to the right forum just so you know....
But here's a question for you, was his address verified or unverified through PayPal? If it was unverified, the dispute will go in his favor 100%.
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08-19-2008, 12:34 AM #9
It was verified. His feedback on eBay is like 5000.
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08-19-2008, 12:35 AM #10
could we ask his ebay id?? or is that not approprite
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